Services
Why Partner With Audit & Ice?
We don't just evaluate—we empower. Our reports go beyond checklists to offer strategy, insight, and clear next steps. All visits are confidential, and your dashboard evolves with each audit.
Anonymous, high-touch guest journey reviews
Tools built in Notion: live dashboards, CRM, SOP templates
Bespoke insights for owners, GMs, and investors alike
First time? Start with our Essentials Audit and experience the Audit & Ice difference.
🔍 Mystery Audit
We visit like a regular guest and deliver a candid, professional evaluation of your service, experience, and execution — all without your staff knowing.
🧾 Mock Health Inspection
A full walk-through styled after real NYC health inspections. Catch critical issues before the city does — complete with notes, photos, and red flag alerts.
👥 Staff & Training Evaluation
We observe your team in action, including interactions, timing, and body language — then give coaching-level notes without making anyone defensive.
🔁 Double Audit
Two stealth visits on different days or by two auditors. Compare consistency, shifts, or service variances for a deeper look at operations.
🧊 Essentials Audit
Short, focused, and fast. Perfect for one-offs or follow-up visits. Checks first impressions, basics, and guest-facing touchpoints.
📋 Custom SOP Feedback
Send us your SOPs or playbooks — we’ll test them in the field and tell you where staff aren’t following them or where gaps exist.
Expert audits and operational systems tailored for hospitality venues ready to elevate standards, ensure compliance, and grow with confidence.
DOH Compliance Audits
Pass inspections, avoid violations, and protect your venue’s health grade.
We conduct a full walk-through using real DOH standards, flag issues, and provide a step-by-step remediation plan. Ideal for venues preparing for inspection, or recovering from violations.
🟢 Starting at $250
💬 Custom packages available for multi-location or emergency audits
Operational Audits
Get a complete audit of your guest experience, service flow, team performance, and cleanliness.
Includes FOH/BOH evaluation, issue prioritization, and an actionable report.
🟢 Starting at $950
💬 Bundle pricing available with system audits and compliance checks
Systems & SOP Audits
We audit and enhance your internal systems — checklists, SOPs, workflows, and onboarding tools.
Includes documentation review, staff consistency checks, and systems improvement recommendations.
🟢 Starting at $500
💬 Great as part of our Signature or Executive Packages
Types of Services
Get the most value by bundling services into a complete venue solution.
Essentials Package — From $1,500
Operational audit
Compliance check
Printable checklists
Follow-up visit
Signature Package — From $3,200
DOH & operational audits
SOP system review
Staff training brief
Follow-up coaching
Executive Package — From $5,000
Full venue review
CRM setup
Staff training, guest feedback tools, custom SOPs
2 recheck visits
Audit Packages
Add-On Services
(Available with any audit or package)
Still Not Sure?
Every venue is unique. Let our hospitality experts evaluate your needs and recommend the perfect audit package—no obligation, no pressure.
If you’re weighing options or have a specific challenge, we’ll guide you toward the right solution. From quick compliance checks to full-scale operational reviews, we’ll craft a tailored recommendation that fits your goals and budget.
AUDIT & ICE
Services
Mystery Guest Audits
Full Venue Evaluations
Custom CRM Systems
Staff Evaluation Reports
SOP Development
Training Programs
Resources
Client Portal
CRM Template
Get Started Guide
FAQ
Based in NY, Serving the 5 Boroughs
(347) 524-5346
info@auditandice.com