Expert Hospitality Audits That Elevate Standards & Ensure Compliance

Uncover inefficiencies, correct compliance gaps, and create smooth, scalable operations with our tailored audit services.

Actionable Insights

Receive feedback within 24 hours for improvement.

Boost repeat business with tailored solutions for hospitality.

Real industry experts assess service and ambiance accurately.

Tailored Audits
Mystery Assessments

Every Venue Has Blind Spots — We Help You Find Them Before They Cost You.

Whether it’s service breakdowns, inconsistent systems, or looming compliance risks, most hospitality venues operate with hidden inefficiencies. Our audits expose those gaps, give you clarity, and help you act — fast.

What Our Audits Cover:

  • Department of Health (DOH) Compliance

  • Service Experience Audits

  • Kitchen & Bar Workflow

  • Cleanliness & Safety

  • SOP & System Adherence

  • Team Communication

Overview of Services

Designed for hospitality venues that demand clarity, consistency, and compliance.

Operational Audits

A full-scope performance check of your venue — from guest experience to back-of-house flow. We identify gaps, inefficiencies, and risks, then deliver an actionable plan to improve it all.

DOH Compliance Audits

We simulate real health inspections using DOH standards — spotting violations before the city does. You’ll get a private, judgment-free review with a clear action plan.

We assess your checklists, training tools, and day-to-day systems to ensure consistency, efficiency, and scale. Whether you’re growing fast or fixing chaos, we bring structure to your operations.

Systems & SOP Audits

Whether you're preparing for a health inspection, streamlining your daily service, or building better systems, our audit services are tailored to uncover what's holding your venue back — and how to fix it.

Full Operational Audit (Signature Service)

Purpose:
Get a complete performance snapshot of your venue across front-of-house, back-of-house, cleanliness, service delivery, and systems — all in one actionable report.

What We Assess:

  • Service timing and guest experience flow

  • Staff performance, communication, and engagement

  • Kitchen and bar efficiency

  • Cleanliness and safety protocols

  • Opening/closing procedures

  • Use (or lack) of SOPs and checklists

What You Receive:

  • 10+ page detailed audit report

  • Performance ratings across key areas

  • Priority-flagged issues (low, medium, critical)

  • Customized recommendations

  • Optional follow-up coaching session

Best For:
Operators who want a true “operational health check” with clear next steps.

DOH Compliance Audit (Health & Safety Focus)

Purpose:
Prepare your venue to meet Department of Health standards — and avoid costly violations, fines, or closures.

What We Do:

  • Walk-through using actual DOH inspection criteria

  • Sanitation station & food safety review

  • Temp logs, allergen handling, and pest control spot checks

  • Risk flagging with severity ranking

  • Written remediation plan

What You Get:

  • Real-time audit scoring (pre-grade system)

  • Violation-level report and action checklist

  • Optional re-inspection after fixes

  • Emergency audits available in 24 hours (based on availability)

Best For:
Restaurants, bars, cafés, and hospitality businesses preparing for an inspection or responding to violations.

Systems & SOP Audit (Back-of-House Optimization)

Purpose:
Evaluate and improve the structure that powers your venue — especially your systems, training materials, and daily workflows.

What We Audit:

  • Existing SOPs, training guides, and manuals

  • Prep, inventory, and service workflow efficiency

  • Task accountability and team adherence

  • Staff onboarding and knowledge gaps

What You Gain:

  • Written analysis of your current systems

  • Gaps in coverage, execution, or accessibility

  • Suggestions for building or improving:

    • Checklists (opening, closing, cleaning)

    • Inventory/ordering templates

    • Training flow and onboarding content

Best For:
Growing venues, new owners, or teams struggling with consistency and scaling.

Bundle Options Available

Need all three? We offer custom audit packages that combine operational, compliance, and systems assessments into one seamless experience — ideal for new venues or relaunches.

Interested in bundling?
📩 Let’s build a custom audit plan just for you.

Ready to see what your guests see? Improve your restaurant without the stress. Get in touch for a quote, and let’s get you one step closer to flawless service – with zero micromanaging.

Elevate guest experience with fast, honest, and actionable feedback.

Make Your Guests Stay Longer—and Spend More

Unfiltered, expert insights from a bar industry insider. Delivered within 24 hours.
One anonymous guest visit could change everything.

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